Privacy Policy

Sparkline Internet Services Private Limited (“Sparkline Broadband”) respects your privacy. This policy explains how we collect, use and protect information when you use our website, mobile application and broadband services.

We may collect your name, mobile number, email address, customer ID, broadband plan details, usage and connection information, recharge history, invoices, payment status and customer support requests.

We use this information to manage customer accounts, provide broadband services, process recharges, display invoices, resolve complaints, send service notifications, improve security and comply with legal requirements.

We may use authorised broadband management systems, APIs, hosting providers and payment gateways to deliver our services. These providers may process information necessary for their services under applicable terms and obligations.

Payments may be handled by third-party payment providers. We do not intend to store complete payment card details or UPI PINs on our own servers. We use reasonable security measures to protect customer information, but absolute security cannot be guaranteed.

We may share relevant information with authorised service providers or government authorities when required by law. We retain information only as reasonably necessary for service delivery, billing, dispute resolution and legal obligations.

Our website may use cookies to improve functionality. If supported by the mobile application, push notifications may provide account, billing and service updates. You can manage notification permissions through your device settings.

Subject to applicable law, you may request access to, correction of or deletion of your personal information by contacting us. Some information may need to be retained for legal or business requirements.

We may update this policy when our services or legal requirements change. The latest version will be published on our website.

• Sparkline Internet Services Private Limited
• Website: https://www.sparklinebroadband.com
• Email: sagar@sparklinebroadband.com
• Support: support@sparklinebroadband.com

Please do not share your password, OTP or UPI PIN with anyone claiming to represent Sparkline Broadband.